Product Information
Complete downloadable Test Bank for Operations Management 4th Edition by Reid. INSTRUCTOR RESOURCE INFORMATION
TITLE: Operations Management
RESOURCE:Test Bank
EDITION: 4th Edition
AUTHOR: Reid, Sanders
PUBLISHER: John Wiley and Sons
Table of content
1.Introduction to Operations Management
2.What Is Operations Management?
3.Differences between Manufacturing and Service 4.Organizations
5.Operations Management Decisions
6.Plan of This Book
7.Historical Development
8.Toda’s OM Environment
9.Operations Management in Practice
10.Operations Strategy and Competitiveness
11.The Role of Operations Strategy
12.Developing a Business Strategy
13.Developing an Operations Strategy
14.Strategic Role of Technology
15.Productivity
16.Product Design and Process Selection
17.Product Design
18.The Product Design Process
19.Factors Impacting Product Design
20.Process Selection
21.Designing Processes
22.Process Performance Metrics
23.Linking Product Design and Process Selection
24.Technology Decisions
25.Designing Services
26.Supply Chain Management
27.What Is a Supply Chain?
28.Components of a Supply Chain for a 29.Manufacturer
30.The Bullwhip Effect
40.Supply Chains for Service Organizations
41.Major Issues Affecting Supply Chain 42.Management
43.The Role of Purchasing
44.Sourcing Issues
45.Supply Chain Distribution
46.Implementing Supply Chain Management
47.Supply Chain Performance Metrics
48.Trends in Supply Chain Management
49.Total Quality Management
50.Defining Quality
51.Cost of Quality
52.The Evolution of Total Quality Management (TQM)
53.The Philosophy of TQM
54.Quality Awards and Standards
55.Why TQM Efforts Fail
56.Statistical Quality Control
57.What Is Statistical Quality Control?
58.Sources of Variation: Common and Assignable
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