Product Information

Complete downloadable Test Bank for The Skilled Helper A Problem-Management and Opportunity-Development Approach to Helping 9th Edition by Gerard Egan. INSTRUCTOR RESOURCE INFORMATION
TITLE: The Skilled Helper A Problem-Management and Opportunity-Development Approach to Helping
RESOURCE:Test Bank
EDITION: 9th Edition
AUTHOR: Gerard Egan
PUBLISHER: Cengage Learning

Table of content

1. Introduction to Helping.
2. The Helping Relationship: Values in Action.
3. Overview of the Helping Model.
4. Stage I: The Current Picture: Task 1—Partner with Clients to Help Them Tell Their Stories.
5. The Communication Skills of Therapeutic Dialogue: The Skills of Tuning in & Actively Listening to Clients.
6. Empathic Responding: Working at Mutual Understanding.
7. The Art of Probing and Summarizing.
8. Stage I: Task 2—Facilitate Client Self-Challenge: From New Perspectives to New Behavior.
9. Stage I: Task 3—Partner with Clients in Their Search for Value.
10. Introduction to Stages II and III: Decisions, Goals, Outcomes, and Impact.
11. Stage II: The Preferred Picture—Help Clients Design a Better Future and Commit Themselves to It.
12. Stage III: The Way Forward—Help Clients Develop Plans to Accomplish Goals.
13. The Action Arrow: Making It All Happen.