Product Information
Complete downloadable Test Bank for Supervision Concepts and Skill-Building 9th Edition by Samuel Certo. INSTRUCTOR RESOURCE INFORMATION
TITLE: Supervision Concepts and Skill-Building
RESOURCE:Test Bank
EDITION: 9th Edition
AUTHOR: Samuel Certo
PUBLISHER: McGraw Hill Higher Education
Table of content
Chapter 1: Modern Supervision: New Era Challenge
Chapter 2: Ensuring High Quality
Chapter 3: Teamwork: Emphasizing Powerful Meetings
Chapter 4: Meeting High Ethical Standards
Chapter 5: Managing Diversity
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Supervising “Problem” Employees
Chapter 13: Managing Time and Stress
Chapter 14: Managing Conflict and Change
Chapter 15: Selecting Employees
Chapter 16: Providing Orientation and Training
Chapter 17: Appraising Performance
Chapter 18: The Impact of the Law
Chapter 19: Improving Productivity
Loading...
Reload document
Open in new tab 
