Product Information
Complete downloadable Test Bank for Quality & Performance Excellence 7th Edition by Evans. INSTRUCTOR RESOURCE INFORMATION
TITLE: Quality & Performance Excellence
RESOURCE:Test Bank
EDITION: 7th Edition
AUTHOR: Evans
PUBLISHER: Cengage Learning
Table of content
1. Introduction to Quality and Performance Excellence.
2. Frameworks for Quality and Performance Excellence.
3. Tools and Techniques for Quality Design and Control.
4. Tools and Techniques for Quality Improvement.
5. Competitive Advantage and Strategic Management for Performance Excellence.
6. Quality in Customer-Supplier Relationships.
7. Designing Organizations for Performance Excellence.
8. Quality Teamwork.
9. Engagement, Empowerment, and Motivation.
10. Leadership for Performance Excellence.
11. Performance Excellence and Organizational Change.
Loading...
Reload document
Open in new tab 
