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Complete downloadable Test Bank for Human Relations Interpersonal Job-Oriented Skills 12th Edition by DuBrin. INSTRUCTOR RESOURCE INFORMATION
TITLE: Human Relations Interpersonal Job-Oriented Skills
RESOURCE:Test Bank
EDITION: 12th Edition
AUTHOR: DuBrin
PUBLISHER: Pearson
Table of content
1. A Framework for Interpersonal Skill Development
2. Understanding Individual Differences
3. Building Self-Esteem and Self-Confidence
4. Interpersonal Communication
5. Interpersonal Skills for the Digital World
6. Developing Teamwork Skills
7. Group Problem Solving and Decision Making
8. Cross-Cultural Relations and Diversity
9. Resolving Conflicts with Others
10. Becoming an Effective Leader
11. Motivating Others
12. Helping Others Develop and Grow
13. Positive Political Skills
14. Customer Satisfaction Skills
15. Enhancing Ethical Behavior
16. Stress Management and Personal Productivity
17. Job Search and Career Management Skills
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