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Complete downloadable Test Bank for Essentials of Business Communication 8th Edition by Mary Ellen Guffey. INSTRUCTOR RESOURCE INFORMATION
TITLE: Essentials of Business Communication
RESOURCE:Test Bank
EDITION: 8th Edition
AUTHOR: Mary Ellen Guffey
PUBLISHER: Cengage Learning
Table of content
Ch. 1 Communicating in Business Today
Ch. 2 Using Words Skillfully
Ch. 3 Developing Tone and Style
Ch. 4 The Process of Writing Effective Sentences, Paragraphs, and Messages
Ch. 5 Memorandums That Inform, Request, and Respond
Ch. 6 Letters That Make Routine Requests
Ch. 7 Letters That Respond Positively
Ch. 8 Letters and Memos That Carry Negative News
Ch. 9 Letters and Memos That Persuade
Ch. 10 Special Messages
Ch. 11 Informal Reports
Ch. 12 Formal Reports
Ch. 13 Communication for Employment
Ch. 14 Listening and Speaking
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