Product Information

Complete downloadable Test Bank for Business Communication Process and Product Brief Canadian 4th Edition by Guffey. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication Process and Product Brief Canadian
EDITION: 4th Edition
AUTHOR: Guffey, Loewy, Rhodes, Rogin
PUBLISHER: Cengage Learning

Table of content

Chapter 1: Effective and Ethical Communication at Work
Chapter 2: Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills
Chapter 3: Intercultural Communication
Chapter 4: Planning Business Messages
Chapter 5: Organizing and Writing Business Messages
Chapter 6: Revising Business Messages
Chapter 7: Electronic Messages and Digital Media
Chapter 8: Positive Messages
Chapter 9: Negative Messages
Chapter 10: Persuasive and Sales Messages
Chapter 11: Report and Research Basics
Chapter 12: Informal Business Reports
Chapter 13: Proposals, Formal Reports, and Business Plans
Chapter 14: Business Presentations
Chapter 15: The Job Search, Résumés, and Cover Letters
Chapter 16: Interviewing and Following Up

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