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Complete downloadable Test Bank for Business Communication Polishing Your Professional Presence 2nd Edition by Shwom. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication Polishing Your Professional Presence
RESOURCE:Test Bank
EDITION: 2nd Edition
AUTHOR: Shwom, Snyder
PUBLISHER: Pearson

Table of content

1. Becoming a Successful Business Communicator
2. Working with Others: Interpersonal, Intercultural, and Team Communication
3. Managing the Communication Process: Analyzing, Composing, Evaluating
4. Communicating Routine Messages and Building Goodwill
5. Communicating Persuasive Messages
6. Communicating Bad News
7. Finding and Evaluating Business Information
8. Preparing Persuasive Business Proposals
9. Preparing Business Reports
10. Preparing and Delivering Business Presentations
11. Communicating Your Professional Brand: Social Media, Résumés, and Cover Letters
12. Getting the Job—Interviewing and Following Up Appendices

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