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Complete downloadable Test Bank for Business Communication Polishing Your Professional Presence 1st Edition by Shwom. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication Polishing Your Professional Presence
RESOURCE:Test Bank
EDITION: 1st Edition
AUTHOR: Shwom, Snyder
PUBLISHER: Pearson

Table of content

Chapter 1. Becoming a Successful Business Communicator
Chapter 2. Working with Others: Interpersonal, Intercultural, and Team Communication
Chapter 3. Managing the Communication Process
Chapter 4. Communicating Routine Messages and Building Goodwill
Chapter 5. Communicating Persuasive Messages
Chapter 6. Communicating Negative Messages
Chapter 7. Finding and Evaluating Business Information
Chapter 8. Preparing Persuasive Proposals
Chapter 9. Reporting Business Information
Chapter 10. Delivering Business Presentations
Chapter 11. Creating Cover Letters and Resumes
Chapter 12. Getting the Job: Interviewing Skills

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