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Complete downloadable Test Bank for Business Communication Connecting in a Digital World 12th Edition by Rentz. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication Connecting in a Digital World
RESOURCE:Test Bank
EDITION: 12th Edition
AUTHOR: Rentz, Flatley, Lentz, Lesikar
PUBLISHER: McGraw Hill Higher Education
Table of content
CHAPTER 1: COMMUNICATION IN THE WORKPLACE
CHAPTER 2: ADAPTATION AND THE SELECTION OF WORDS
CHAPTER 3: CONSTRUCTION OF CLEAR SENTENCES AND PARAGRAPHS
CHAPTER 4: WRITING FOR A POSITIVE EFFECT
CHAPTER 5: THE WRITING PROCESS AND THE MAIN FORMS OF BUSINESS MESSAGES
CHAPTER 6: DIRECTNESS IN GOOD-NEWS AND NEUTRAL MESSAGES
CHAPTER 7: INDIRECTNESS IN BAD-NEWS MESSAGES
CHAPTER 8: INDIRECTNESS IN PERSUASIVE MESSAGES
CHAPTER 9: COMMUNICATING IN THE JOB-SEARCH PROCESS
CHAPTER 10: BASICS OF REPORT WRITING
CHAPTER 11: TYPES OF BUSINESS REPORTS
CHAPTER 12: GRAPHICS IN REPORTS AND OTHER DOCUMENTS
CHAPTER 13: ORAL AND INTERPERSONAL COMMUNICATION
CHAPTER 14: ORAL REPORTING AND PUBLIC SPEAKING
CHAPTER 15: CROSS-CULTURAL COMMUNICATION
CHAPTER 16: CORRECTNESS OF COMMUNICATION
CHAPTER 17: TECHNOLOGY-ENABLED COMMUNICATION
CHAPTER 18: BUSINESS RESEARCH METHODS APPENDIXES
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