Product Information
Complete downloadable Test Bank for Business Communication Building Critical Skills 4th Edition by Locker. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication Building Critical Skills
RESOURCE:Test Bank
EDITION: 4th Edition
AUTHOR: Locker, Kaczmarek
PUBLISHER: McGraw Hill Higher Education
Table of content
1. Business Communication, Management, and Success
2. Adapting Your Message to Your Audience
3. Communicating across Cultures
4. Planning, Writing, and Revising
5. Designing Documents, Slides, and Screens
6. You-Attitude
7. Positive Emphasis
8. Reader Benefits
9. Formats for Letters and Memos
10. Informative and Positive Messages
11. Negative Messages
12. Persuasive Messages
13. E-Mail Messages and Web Writing
14. Editing for Grammar and Punctuation
15. Choosing the Right Word
16. Revising Sentences and Paragraphs
17. Listening
18. Working and Writing in Teams
19. Planning, Conducting, and Recording Meetings
20. Making Oral Presentations
21. Proposals and Progress Reports
22. Finding, Analyzing, and Documenting Information
23. Short Reports
24. Long Reports
25. Using Visuals
26. Researching Jobs
27. Résumés
28. Job Application Letters
29. Job Interviews
30. Follow-Up Letters and Calls and Job Offers