Product Information
Complete downloadable Test Bank for Business and Administrative Communication 11th Edition by Locker. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business and Administrative Communication
RESOURCE:Test Bank
EDITION: 11th Edition
AUTHOR: Locker, Kienzler
PUBLISHER: McGraw Hill Higher Education
Table of content
Chapter 1: Succeeding in Business Communication
Chapter 2: Adapting Your Message to Your Audience
Chapter 3: Building Goodwill
Chapter 4: Navigating the Business Communication Environment
Chapter 5: Planning, Composing, and Revising
Chapter 6: Designing Documents
Chapter 7: Communicating across Cultures
Chapter 8: Working and Writing in Teams
Chapter 9: Sharing Informative and Positive Messages with Appropriate Technology
Chapter 10: Delivering Negative Messages
Chapter 11: Crafting Persuasive Messages
Chapter 12: Building Resumes
Chapter 13: Writing Job Application Letters
Chapter 14: Interviewing, Writing Follow-Up Messages, and Succeeding in the Job
Chapter 15: Planning and Researching Proposals and Reports
Chapter 16: Creating Visuals and Data Displays
Chapter 17: Writing Proposals and Progress Reports
Chapter 18: Analysing Information and Writing Reports
Chapter 19: Making Oral Presentations Appendix
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