Product Information

Complete downloadable Solutions Manual for Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration 5th Edition by Schroeder. INSTRUCTOR RESOURCE INFORMATION
TITLE: Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration
RESOURCE:Solutions Manual
EDITION: 5th Edition
AUTHOR: Schroeder, Graf
PUBLISHER: Pearson

Table of content

Chapter 1 Filing Systems
Chapter 2 File Management
Chapter 3 Filing rules and Standards
Chapter 4 Verbal Communication: Fundamentals
Chapter 5 Verbal Communication: Professional Communication Applications
Chapter 6 Research and Reference Materials
Chapter 7 Composing and Editing Written Communication
Chapter 8 Writing Business Documents
Chapter 9 Producing Documents in Final Format
Chapter 10 Information Distribution
Chapter 11 Rules of Grammar
Chapter 12 Business Etiquette

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