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Complete downloadable Test Bank for Lesikars Business Communication Connecting in a Digital World 13th Edition by Rentz. INSTRUCTOR RESOURCE INFORMATION
TITLE: Lesikar’s Business Communication Connecting in a Digital World
RESOURCE:Test Bank
EDITION: 13th Edition
AUTHOR: Rentz, Lentz
PUBLISHER: McGraw Hill Higher Education

Table of content

1. Understanding Workplace Communication
2. Communicating Across Cultures
3. Adapting Your Words to Your Readers
4. Constructing Clear Sentences and Paragraphs
5. Writing for a Positive Effect
6. Developing Your Writing Process and Choosing the Best Form
7. Getting to the Point in Good-News and Neutral Messages
8. Maintaining Goodwill in Bad-News Messages
9. Making Your Case with Persuasive Messages and Proposals
10. Conducting a Winning Job Campaign
11. Preparing Informative and Influential Business Reports
12. Choosing the Right Type of Report
13. Conducting Research for Decision Makers
14. Using Visuals to Make Your Point
15. Communicating Effectively in Meetings and Conversations
16. Delivering Oral Reports and Business Speeches
17. Leveraging Technology for Better Writing
18. Conveying Professionalism Through Correctness All Appendices

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