Product Information

Complete downloadable Test Bank for BCOM 3rd Edition by Lehman. INSTRUCTOR RESOURCE INFORMATION
TITLE: BCOM
RESOURCE:Test Bank
EDITION: 3rd Edition
AUTHOR: Lehman, DuFrene
PUBLISHER: Cengage Learning

Table of content

1- Establishing a Framework for Business Communication
2- Focusing on Interpersonal and Group Communication
3- Planning Spoken and Written Messages
4- Preparing Spoken and Written Messages
5- Communicating Electronically
6- Delivering Good- and Neutral-News Messages
7- Delivering Bad-News Messages
8-Delivering Persuasive Messages
9-Understanding the Report Process and Research Methods
10-Managing Data and Using Graphics
11-Organizing and Preparing Reports and Proposals
12-Designing and Delivering Business Presentations
13-Preparing R�sum�s and Application Messages
14-Interviewing for a Job and Preparing Employment