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Complete downloadable Test Bank for Business Communication 8th Edition by Krizan. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Communication
RESOURCE:Test Bank
EDITION: 8th Edition
AUTHOR: Krizan, Merrier, Logan, Williams
PUBLISHER: Cengage Learning

Table of content

1. Business Communication Foundations.
2. Multicultural and Global Communication.
3. Technological, Legal, and Ethical Considerations.
4. Principles of Business Communication.
5. Print and Electronic Messages.
6. Message Formats.
7. Positive, Neutral, and Social Business Messages.
8. Negative Messages.
9. Persuasive Messages.
10. Business Research and Report Writing.
11. Proposals, Business Plans, and Special Reports.
12. Visual Aids
13. Interpersonal Communication and Teamwork.
14. Listening and Nonverbal Messages.
15. Oral Communication Essentials
16. The Job Search and Resume.
17. Employment Communication and Interviewing.

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