Product Information

Complete downloadable Test Bank for Essentials of Business Communication 7th Edition by Mary Ellen Guffey. INSTRUCTOR RESOURCE INFORMATION
TITLE: Essentials of Business Communication
RESOURCE:Test Bank
EDITION: 7th Edition
AUTHOR: Mary Ellen Guffey
PUBLISHER: Cengage Learning

Table of content

Chapter 1: Career Success Begins with Communication Skills
Chapter 2: Before You Write
Chapter 3: Writing and Revising
Chapter 4: E-mails, Instant Messages and Memos
Chapter 5: Letters
Chapter 6: Persuasive Messages
Chapter 7: Negative Messages
Chapter 9: Proposals and Formal Reports
Chapter 10: Communicating in Person: Professionalism, Etiquette, Teamwork and Meetings
Chapter 11: Business Presentations
Chapter 12: The Job Search, Résumés and Cover Letters
Chapter 13: Interviews and Follow-Up