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Complete downloadable Test Bank for Managing Quality 4th Edition by Thomas Foster. INSTRUCTOR RESOURCE INFORMATION
TITLE: Managing Quality
RESOURCE:Test Bank
EDITION: 4th Edition
AUTHOR: Thomas Foster
PUBLISHER: Pearson

Table of content

Chapter 1. Differing Perspectives on Quality
Chapter 2. Quality Theory
Chapter 3. Global Supply Chain Quality and International Quality Standards
Chapter 4. Strategic Quality Planning
Chapter 5. The Voice of the Customer
Chapter 6. The Voice of the Market
Chapter 7. Quality and Innovation in Product and Process Design
Chapter 8. Designing Quality Services
Chapter 9. Managing Supplier Quality in the Supply Chain
Chapter 10. The Tools of Quality
Chapter 11. Statistically Based Quality Improvement for Variables
Chapter 12. Statistically Based Quality Improvement for Attributes
Chapter 13. Six-Sigma Management and Lean Tools
Chapter 14. Managing Quality Improvement Teams and Projects
Chapter 15. Implementing and Validating the Quality System

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